Privacy Policy
Effective Date: April 9, 2026
Certified Pro Repair ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at certifiedprorepair.com or contact us for services.
1. Information We Collect
Information you provide: When you fill out our contact form or request a free estimate, we collect your name, phone number, email address, street address, and details about the services you are interested in.
Information collected automatically: Like most websites, we may automatically collect certain technical information when you visit our site, including your IP address, browser type, device type, pages visited, and referring URL. We use Google Analytics to help us understand how visitors use our site.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide estimates
- Schedule and perform services you have requested
- Communicate with you about your project
- Improve our website and services
- Analyze website traffic and usage patterns
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service providers: We use third-party services to operate our website, including Formspree (form submissions), Google Analytics (website analytics), and Cloudflare (hosting and security). These providers may process data on our behalf in accordance with their own privacy policies.
- Legal requirements: We may disclose information if required by law or to protect our rights, safety, or property.
4. Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
5. Cookies
Our website may use cookies — small text files stored on your device — to support analytics and basic site functionality. Most browsers allow you to control or disable cookies through their settings.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
7. Third-Party Links
Our website may contain links to third-party sites such as Facebook and Google Maps. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
8. Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children.
9. Your Rights
You may contact us at any time to request access to, correction of, or deletion of your personal information. To make a request, please contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Phone: (314) 800-6077
- Email: mike@certifiedprorepair.com
- Address: 125 S Metter Ave, Columbia, IL 62236